As part of the roll-out of its ‘Next Gen’ concept, RELAY is modernizing its airport outlets. At Orly, Terminal 3D has undergone a complete renovation of its press/snack area to meet new customer experience standards.
• Project management throughout the rollout, from planning to delivery
• Coordination of the various stakeholders to meet the tight 4-week schedule
• Management of the construction site while the building remained occupied and securing access
• Integration of a tailor-made Kids' area: signage, furniture, adapted customer journey